The implementation of the Whistleblower directive in the end of this year will require a lot of communication, especially inside companies. Difficult situations will also arise when the first pieces of information about wrongdoings are passed through the channel.
The Dark Side of the Organization Will Come to Light More Easily
All the reports passed through the whistleblower channel can cause crises, because the information usually contains bad news or even information about criminal activity. Every report must be handled, answered, and follow through accordingly. Before organizations may have relied on good team spirit to prevent all the dents on reputation. But now with the whistleblower channel, the dark side of the organization will come to light more easily.
Reports will bring up different hot questions that will require answers. Why wasn’t this wrongdoing picked up before by the organization itself? Why these whistleblowers haven’t been encouraged to tell their information before? How the amount of reports stack against other organizations of the same size? Why didn’t the organization have its own whistleblower channel before?
Every Nasty Report is a Chance to Make Something Right, Something Good
The whistleblower channel also gives a chance to shake up the organization’s culture. Reporting wrongdoings will make the culture healthier and gives the organization a chance to strengthen its reputation as a responsible actor. Every nasty report is a chance to make something right, something good. Without the channel these opportunities would be missed, and problems would just keep on growing.
When Mapping Out Crisis Scenarios, Think About the Reports from the Channel
While the organization is mapping out crisis scenarios, reports from the channel should be taken into consideration as a priority. The reports will have the finger pointing at the organization or its employees, managers. These are the harder crises to tackle.
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